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At Pure Strands, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our products. By accessing our website or using our services, you consent to the terms of this policy.
1. Information We Collect
We collect personal information to process orders, improve your shopping experience, and communicate with you. The types of information we may collect include:
- Personal Details: Name, email address, phone number, and shipping/billing address.
- Payment Information: Credit/debit card details (securely processed via a third-party payment gateway).
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and deliver your orders.
- To communicate with you regarding your purchases or inquiries.
- To improve our website, products, and services.
- To send promotional offers, updates, and newsletters (you can opt-out at any time).
- To comply with legal obligations or resolve disputes.
3. Sharing of Information
We do not sell or share your personal information with third parties, except in the following cases:
- Service Providers: We may share data with trusted third parties that help us process payments, deliver products, or manage customer support.
- Legal Compliance: We may disclose information if required by law or to protect our rights and customers.
4. Data Security
We use advanced security measures to protect your personal information. This includes secure servers, encrypted payment processing, and restricted access to sensitive data. While we strive to safeguard your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies allow us to:
- Recognize your device and preferences.
- Provide personalized recommendations.
- Track website usage for analytics purposes.
You can control cookie settings through your browser; however, disabling cookies may affect website functionality.
6. Your Rights
You have the right to:
- Access and review your personal information.
- Update or correct inaccurate data.
- Request the deletion of your personal information (subject to legal obligations).
- Opt-out of marketing communications by clicking the “unsubscribe” link in emails.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before sharing personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review the policy periodically to stay informed about how we protect your data.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: info@purestrands.co.uk
Thank you for trusting Pure Strands with your personal information. We are committed to ensuring your privacy and delivering a secure shopping experience.